Good Job Sally, Pass It Along

Today I made a resolution: I will increase the number of times I leave good feedback for someone. Three instances have prompted this resolution:

1. Each staff meeting with our department we end the meeting with positive feedback employees in our department have received from other departments/individuals. The reading of compliments and recognition adds a positive feeling to our floor and makes me more engaged as an employee.

2. I met with the Enrichment Leader of our ward on Monday. I thanked her for the great job she did on a huge preparedness activity recently. This was her response "I am a person who needs reassuring words. A simple "thank you" for my actions makes my effort worth it and I am more willing to do it all again."

3. I taught Relief Society a couple of months ago, my bishop happened to sit in that Sunday. Later that week I received a note from him. It was really nice.

I think we have enough negative feedback in the world. I am going to start leaving some positive feedback and I even started today. I had a problem with one of my accounts. I called and talked to a helpful customer service representative. She quickly and efficiently solved my problem. She did not do anything spectacular but she was kind, courteous, and professional and I appreciated it. After I hung up I called right back and asked to speak with a supervisor. I then let the supervisor know that she made me feel valued as a customer and my experience was great.

Want to know the best part? After I left the feedback I felt amazing. Like the sun was shining all around.